Support wellness operations, guest requests, and staff development at Basin Glacial Waters in Banff National Park, starting November 2026.

Fairmont Chateau Lake Louise seeks an Assistant Manager for its recent luxury Wellness Facility. Reporting to the Wellness Operations Manager, you will coordinate administrative tasks, customer requests, reporting, and department communication. You will also help maintain service standards, support employees, and contribute to facility projects and events.

Key Responsibilities:

- Process and oversee special customer requests
- Keep reports current and accurately processed
- Collaborate on projects, events, and special requests
- Train current and future employees
- Coordinate communication with the Pool Operator

Requirements:

- Dedication to high customer service and attention to detail
- Proactive skill set; spa experience is an asset
- Initiative and ability to work with minimal supervision
- Ability to maintain service levels under pressure
- Legal authorization to work in Canada

Apply operational leadership, proactive service, and communication skills as Assistant Manager at Basin Glacial Waters.

📌 Wellness Operations Assistant Manager Banff (Canada)
🏢 Fairmont Hotels and Resorts
📍 Canada