Help Courtenay customers navigate everyday banking as a Digital Banking Customer Associate, combining technical expertise with clear, friendly service.

Scotiabank’s Customer Experience Associate supports customers across the Canadian Banking Branch network. You will promote mobile and self-service banking options, process daily transactions, and explain complicated concepts simply. Success includes uncovering needs, contributing to targets, and creating strong customer relationships.

Key Responsibilities:

- Share knowledge of mobile banking applications
- Promote digital and self-service banking options
- Process day-to-day customer transactions
- Explain complicated concepts in straightforward terms
- Contribute to branch targets through simple sales

Requirements:

- Strong technical skills and digital confidence
- Proven customer service through work or community involvement
- Ability to assist customers professionally and efficiently
- Comfortable participating in simple sales situations
- Willingness to learn and determination to succeed

Use digital banking knowledge, transaction processing, and customer communication skills to support Scotiabank customers in Courtenay, British Columbia.

📌 Digital Banking Customer Associate Courtenay (Canada)
🏢 Scotiabank
📍 Canada