Support clients affected by homelessness through crisis intervention, conflict management, and organized shelter leadership while supervising daily service delivery.
This Supervisor directs emergency shelter activities and oversees staff supporting people facing substance use and mental health challenges. The work includes responding to incidents, maintaining qualified boundaries, and connecting clients with health and social service resources. Strong communication and documentation skills are central.
Key Responsibilities:
- Supervise staff during scheduled shelter shifts
- Address operational concerns and respond to incidents
- Oversee client support services and referrals
- Ensure accurate records, reports, and documentation
- Monitor shelter supplies and operational needs
Requirements:
- Shelter, social service, or crisis intervention experience asset
- Two years of supervisory or management experience
- Respectful communication with diverse individuals
- Knowledge of trauma-informed care and social systems
- Flexible availability for evenings, weekends, and holidays
Bring crisis intervention, resource coordination, and compassionate supervision to emergency shelter clients and staff.