Fairmont Hotel Macdonald seeks a full time Night Auditor with guest service and cash-handling skills for its Edmonton hotel operation.

As a Guest Service Agent and Night Auditor, you will personally greet guests and help turn moments into memories. Reporting to the Front Office Manager, you will check guests in, settle accounts, maintain postings, and complete overnight auditing functions. You will also support front desk agents and respond to guest needs.

Key Responsibilities:

- Greet guests and follow established service standards
- Provide hotel guestrooms, suites, and service information
- Perform cashiering and accurately balance the float
- Train, motivate, and develop front desk agents
- Assist emergency situations and resolve guest concerns

Requirements:

- High school diploma is needed
- Front office experience in a similar role preferred
- Two years of college is an asset
- Computer literacy and Microsoft Office experience are assets
- Ability to work with minimal supervision

Support Fairmont’s recognized service standards through attentive guest assistance, dependable cashiering, and accurate overnight front office operations.

📌 Fairmont Hotel Macdonald Night Auditor (Canada)
🏢 Accor
📍 Canada