Use a trauma informed approach at The Mustard Seed Wellness Centre, supporting client triage, referrals, appointments, and sensitive inquiries. This full time schedule runs Monday to Friday, 8:00AM to 4:00PM.

As Wellness Centre Receptionist, you will serve as an significant first contact for clients, visitors, volunteers, and staff. The position supports access to clinical and non-clinical services through intakes, appointment systems, records, and communication. You will also provide crisis intervention as required.

Key Responsibilities:

- Answer, track, log, and transfer phone calls
- Respond to or redirect patient and visitor requests
- Keep computerized appointment information current
- File reports, results, and correspondence electronically




- Communicate issues consistently with the Street Level Team

Requirements:

- Experience supporting vulnerable people in reception settings preferred
- Knowledge of mental illness and addictions preferred
- Strong organizational and time management skills
- Ability to multitask professionally and compassionately
- Legal authorization for full time Canadian employment

Apply trauma informed communication, careful documentation, and thoughtful triage while supporting Wellness Centre access in Kamloops.

📌 Trauma Informed Wellness Receptionist (Canada)
🏢 The Mustard Seed Society
📍 Canada