Support Hull residents through Telecare customer contact, sensor alert responses, and careful database updates in a part time permanent post.

As a floating Kingston Care Controller with Hull City Council, you will help users maximise independence and remain in their homes. You will provide regular lifeline contact, respond to Telecare and Telehealth alerts, and assist with assistive technology products. The rotation changes monthly.

Key Responsibilities:

- Provide regular contact to customers using lifeline facilities
- Respond effectively to Telecare and Telehealth sensor alerts
- Update customer records and databases as appropriate
- Assist with assistive technology promotion and installation
- Offer accurate advice and coordinate appropriate support

Requirements:

- Availability for eight shifts every four weeks
- Flexibility for weekends, nights, and bank holidays
- Ability to support vulnerable adults and follow safeguarding policies
- Accurate clerical and recordkeeping skills
- Skilled communication with customers and partner organisations

Bring reliable customer contact, alert handling, and assistive technology support to Hull City Council’s Kingston Care service.

📌 Telecare Customer Contact Controller (Canada)
🏢 Hull City Council
📍 Canada