Build targeted customer communications with Adobe Campaign Classic, audience segmentation, and performance analysis at Air Transat.

This CRM and Relationship Marketing Specialist supports multichannel campaigns with the Relationship Program Manager. You will configure email and push notifications, manage workflows, and evaluate campaign indicators across the customer life cycle. You will also support CRM practice evolution and the transition to Batch.

Key Responsibilities:

- Configure and test email and push notification campaigns
- Deploy and monitor campaigns throughout customer life cycles
- Select target groups using business and marketing objectives
- Produce reports and formulate optimization recommendations
- Support the transition from Adobe Campaign Classic to Batch

Requirements:

- Two to five years in CRM or marketing automation
- Experience coordinating relationship marketing campaign execution
- Knowledge of relational databases and customer segmentation
- Organizational rigor and effective priority management
- French and English proficiency with cooperative digital tools

Use Adobe Campaign Classic, segmentation, and reporting expertise to strengthen Air Transat's customer relationship communications.

📌 Adobe Campaign CRM Specialist (Quebec City)
🏢 Air Transat
📍 Quebec City