Lead innovation services through service design, measurement, and stakeholder coordination at CABHI, powered by Baycrest. Work full time during daytime shifts.

This Product Manager, Services coordinates the development, delivery, evaluation, and improvement of services supporting innovators. The portfolio connects innovators with expertise, insights, relationships, and practical supports. You will work with service owners, Programs Specialists, ecosystem partners, experts, older adults, and caregivers.

Key Responsibilities:

- Maintain integrated service purpose, ownership, capacity, timelines, and outcomes
- Identify gaps and resolve delivery challenges collaboratively
- Recommend services for improvement, expansion, relaunch, or retirement
- Plan focus groups, surveys, interviews, recruitment, facilitation,



and reporting
- Provide portfolio updates and recommendations to the Director

Requirements:

- Three to five years in innovation or entrepreneur support services
- Experience managing multiple services, priorities, and timelines
- Solid relationship-building skills with innovators and diverse stakeholders
- Ability to recommend practical operational improvements
- Knowledge of healthcare innovation, aging, brain health, or AgeTech preferred

Bring service design, evaluation, facilitation, and relationship-building expertise to CABHI’s coordinated innovation support portfolio.

📌 Innovation Services Product Manager (Toronto)
🏢 Baycrest
📍 Toronto