Help healthcare clients submit accurate data through CIHI reporting systems and clinical registries. Apply communication, troubleshooting, and organizational skills in a contract role.

As Client Service Coordinator, you will provide direct support to external clients and coordinate answers to operational questions. The position combines data submission monitoring, system updates, testing, client education, and quality assurance. It also includes maintaining CRM contact information and supporting program activities.

Key Responsibilities:

- Troubleshoot client questions about access and data submission
- Follow up on timely, accurate data delivery
- Review specifications and coordinate user acceptance testing
- Generate quality assurance reports for stakeholders




- Manage client contacts and communication distribution lists

Requirements:

- One to three years of relevant healthcare or information management experience
- Experience supporting data quality assurance and system testing
- Undergraduate degree or equivalent education and related experience
- Excellent written and verbal communication abilities
- Knowledge of healthcare systems or clinical registries is an asset

Use healthcare information management, troubleshooting, and stakeholder coordination skills to support CIHI’s reporting systems and registries.

📌 Healthcare Data Client Support Coordinator (Toronto)
🏢 Canadian Institute for Health Information
📍 Toronto