Shape Twilio’s global learning innovation through instructional design and AI expertise in a remote position based in Western Canada.

This Senior Program Manager, Talent Development role leads high-impact learning experiences that strengthen skills and qualified excellence. You will architect scalable programming, evaluate modern tools, and act as a strategic thought partner for development initiatives. The position requires deep involvement in instructional design, facilitation, learning analytics, and continuous program optimization.

Key Responsibilities:

- Architect scalable development experiences for global employees
- Lead instructional design and global facilitation
- Measure impact and continuously iterate programming




- Champion organization-wide learning strategy
- Increase engagement through communications and recognition

Requirements:

- Four or more years in instructional design
- At least seven years in digital learning innovation
- Experience applying AI in learning and development
- Strong learning analytics, dashboards, and KPI experience
- Ability to facilitate inclusive global training sessions

Use learning science, AI-driven tools, and analytics to create engaging development programs for Twilions worldwide at Twilio.

📌 Senior Learning Innovation Program Manager (Canada)
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