Shape exceptional Apple customer experiences through floor leadership, team coaching, and operational execution in an Apple Store.

This Apple Store Manager leads team members across the store, models effective customer interactions, and ensures business priorities are met. You plan and execute strategies within assigned functional areas while collaborating with others to achieve Apple goals. The work also includes developing diverse teams and supporting an inclusive environment.

Key Responsibilities:

- Model effective floor leadership for team members
- Interact with customers throughout the store
- Plan and execute operational strategies
- Partner with leadership and People partners
- Create a safe, respectful, and inclusive setting

Requirements:

- Experience leading others in retail or sales
- Ability to exceed goals despite obstacles
- Ability to make timely, sound decisions
- Ability to tailor communication to audiences
- Availability based on retail business needs

Use floor leadership, communication, decision-making, and coaching skills to deliver Apple’s customer experience and store priorities.

📌 Apple Retail Floor Leadership Manager (Ottawa)
🏢 Apple
📍 Ottawa