Use Salesforce Financial Services Cloud expertise at ATB to translate complex business requirements into clear workflows, stories, and acceptance criteria.

This senior functional analysis role supports Salesforce Retail CRM across business, design, and technology. You will work with Sales Cloud, Service Cloud, and Financial Services Cloud while helping deliver structured milestones through Scrum practices. Your documentation will guide technical developers and business stakeholders.

Key Responsibilities:

- Analyze requirements and translate needs into user stories
- Specify acceptance criteria and clear workflow logic
- Partner with stakeholders to discover business requests
- Document fields and end-to-end functional touchpoints
- Champion documentation standards across sprint events

Requirements:

- Five or more years as a Salesforce Functional Analyst
- Financial Services Cloud data model understanding
- Financial services industry experience is an asset
- Ability to explain complex logic clearly
- Salesforce certifications are solid assets

Bring Salesforce Financial Services Cloud knowledge, requirements analysis, and functional documentation to ATB’s CRM work.

📌 Salesforce Financial Services Business Analyst (Edmonton)
🏢 Culture Alberta
📍 Edmonton