Build meaningful client relationships at ATB Financial through personalized banking guidance, digital education, and efficient service. This Calgary North Hill branch role includes occasional neighbouring branch travel.
As a Client Service Representative, you will become a welcoming face for ATB, helping clients understand financial options and access appropriate resources. You will support seamless branch operations, collaborate internally, and contribute to interactions where clients feel valued. The role is unionized and emphasizes accurate, secure banking transactions.
Key Responsibilities:
- Understand clients’ unique financial needs and goals
- Offer personalized banking solutions and guidance
- Introduce digital platforms for easier financial management
- Collaborate internally to resolve client issues efficiently
- Follow policies, regulations, and branch security practices
Requirements:
- Customer service or sales experience
- Solid numerical aptitude after Grade 12 graduation
- Collaborative, flexible approach and passion for helping
- Adaptability, sound decision-making, and problem-solving skills
- Previous banking experience preferred; lending knowledge is beneficial
Use personalized guidance, digital banking education, and secure processing to deliver valued client experiences at ATB Financial.
📌 ATB Financial Banking Service Specialist (Canada)
🏢 ATB
📍 Canada