Use slot technician experience and supervisory judgment to direct shift employees while supporting customer service and casino procedures.

The Slot Technical Supervisor works under direction from the Slot Tech Shift Manager and Slot Director. This role helps maintain maximum customer service by coordinating with the Slot Shift Manager and escalating unusual problems. You will directly supervise five to eight employees and carry out responsibilities under organizational policies and applicable laws. Daily leadership includes training employees, planning and assigning work, directing performance, appraising results, rewarding or disciplining staff, addressing complaints, and resolving problems. The position also maintains qualified standards by example across the shift. Candidates need two years as a Slot Technician, one year of supervisory experience, and a Cache Creek Casino Resort Tribal Gaming License. The role requires communication,



practical mathematics, reasoning, and the ability to interpret safety and maintenance materials.

Key Responsibilities:

- Plan, assign, and direct shift employee work
- Train employees according to organizational policies
- Appraise performance and provide corrective actions
- Address complaints and resolve standardized problems
- Maintain professional standards throughout the shift

Requirements:

- Minimum two years as a Slot Technician
- Minimum one year of Supervisor experience
- At least 21 years old
- Ability to compute rates, ratios, and percentages
- Ability to speak effectively before customers or employees

Bring slot systems knowledge, employee direction, and sound judgment to shift supervision at Cache Creek Casino Resort.

📌 Slot Technician Shift Supervisor (Canada)
🏢 Cache Creek Casino Resort
📍 Canada