Help customers make confident pet-care decisions at Homes Alive Pets, using communication, product knowledge, and a brand-agnostic service approach in Langley.

This Customer Service Representative role focuses on understanding guests and their pets rather than pushing specific products. You will explain store offerings, share information about care and nutrition, and assist customers at checkout. Solid people skills, resilience, attention to detail, and a passion for pets support success in this customer-facing position.

Key Responsibilities:

- Learn customers’ needs and offer sincere, informed advice
- Explain products, pet care, and nutrition clearly
- Assist customers at cash registers and handle cash
- Communicate product details,



price tags, and sales signs
- Support coworkers, leaders, projects, and store tasks

Requirements:

- Strong communication and people skills
- Customer service experience or willingness to learn
- Ability to remain calm during high-stress situations
- Confident, articulate, trustworthy, and positive approach
- Ability to lift 50 pounds

Use customer insight, pet-care understanding, and resilient communication to deliver the Homes Alive shopping experience in Langley.

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📌 Pet Care Retail Customer Advisor (Langley)
🏢 Homes Alive Pets Internal Job Board
📍 Langley