Coordinate service administration in Concord, Ontario, using customer service expertise and analytical problem-solving across healthcare and life science operations.

This Service Administrator supports day-to-day administration for a healthcare and life science company. The six-month contract may extend and connects Field Service, Sales, cross-functional, and front-line teams. You will manage customer requests, service reporting, Install Base records, warranty information, and instrument replacement coordination.

Key Responsibilities:

- Execute daily, weekly, and monthly service reports
- Process customer requests through queues, phone, fax, and email
- Maintain Install Base consistency and warranty records
- Coordinate serialized component returns during instrument replacement




- Support revenue recognition through acceptance documentation

Requirements:

- Associate Arts degree or equivalent experience
- Two or more years in service administration or customer service
- Experience in heavy-volume call center or sales administration
- Analytical skills for practical problem-solving
- Microsoft Office, Salesforce.com, or Oracle 12 experience preferred

Apply service administration, reporting, customer request management, and analytical skills across essential healthcare service operations.

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📌 Service Administrator Customer Operations (Vaughan)
🏢 Apex Systems
📍 Vaughan