Create positive patient experiences at FYidoctors Ottawa - McLeod St through welcoming service, eye care support, and clinic coordination. This part-time schedule includes 20-29 hours Monday to Friday.

As a Patient Services Specialist, you will help patients navigate clinic visits while supporting daily operations. Responsibilities include greeting patients, managing check-in and check-out, coordinating appointments, and delivering service in person, by phone, and email. You will perform pre-testing, manage eyewear pick-ups, make minor repairs and adjustments, and handle prescription printouts, billing, and payments. Solid communication, adaptability, and computer skills support success in this position.

Key Responsibilities:

- Welcome patients and deliver exceptional customer service




- Manage check-in and check-out processes
- Prepare prescription printouts and coordinate appointments
- Support eyewear pick-ups and minor adjustments
- Perform additional clinic duties as required

Requirements:

- Excellent patient communication and interpersonal abilities
- Passion for connecting with patients
- Computer proficiency, including MS Office Suite
- Adaptability when priorities change
- Collaborative and proactive team approach

Apply patient-focused communication and clinic coordination skills while supporting eye care services at FYidoctors Ottawa - McLeod St.

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📌 Patient Experience Specialist Eyecare Clinic (Ottawa)
🏢 FYihealth Group
📍 Ottawa