Turn customer questions into practical recommendations at RONA, supporting lumber and building materials shoppers with selling and communication skills.
This Customer Service Associate role focuses on assessing customer requirements and guiding product choices in the store or by telephone. You will manage special orders, coordinate pricing and delivery information, maintain inventory accuracy, and strengthen product knowledge through available training sessions.
Key Responsibilities:
- Assess customer requirements and recommend suitable products
- Handle special-order information, specifications, pricing, and delivery dates
- Keep the store stocked and merchandised with current information
- Perform inventory counts and highlight inventory concerns
- Track flyer and promotional events while supporting store operations
Requirements:
- Customer-focused experience is required
- Effective selling skills are essential
- Solid communication and interpersonal abilities
- Commitment to excellent customer service
- Capacity to lift and carry medium to heavy products
Use communication, selling, and recommendation skills to help RONA customers complete lumber and building materials projects successfully.
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📌 Lumber Building Materials Sales Associate (Kingston)
🏢 Rona
📍 Kingston