Support Access Credit Union employees through desktop troubleshooting, software installation, and secure technical assistance. This regular position connects users with reliable computer environments.

The Desktop Support Technician I supports end users across organizational computer environments. Responsibilities include hardware and software installation, network maintenance, incident resolution, security, documentation, and user training. The technician manages requests from evaluation through tracking and escalation.

Key Responsibilities:

- Install technology, security equipment, and software
- Troubleshoot applications, hardware, connectivity, and configurations
- Provide phone, email, and individual end-user support




- Identify trends and conduct proactive maintenance or repairs
- Maintain technical support and configuration documentation

Requirements:

- Post-secondary education in Information Technology
- CompTIA A+ and MCP or MCSE certifications
- Minimum two years of direct IT support experience
- Ability to diagnose problems and repair IT assets
- Robust communication, prioritization, and customer service skills

Bring desktop troubleshooting, user support, and security awareness to Access Credit Union’s technical services team.

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📌 Desktop Support Technician Access Credit Union (Winkler)
🏢 Access Credit Union
📍 Winkler