Welcome GoodLife Fitness Members with solid customer service and front desk expertise. Create a clean, safe environment supporting positive club experiences.

As a Customer Service Representative, you will greet Members and Potential Members while supporting their fitness goals. You will answer calls, manage appointments, explain memberships, and assist with club services. The position also includes Fit-Fix support, system updates, issue resolution, and sales opportunities.

Key Responsibilities:

- Greet Members and check them into the Club
- Direct Potential Members with appointments or walk-ins
- Answer calls, take messages, and book appointments
- Explain memberships, services, products, and amenities
- Maintain cleanliness through Club runs and cleaning tasks

Requirements:

- CPR-A and AED Certification
- Smart Tan certification within three months
- Knowledge of the fitness industry
- Excellent written and verbal communication skills
- Computer proficiency and customer service skills

Bring approachability, communication, and customer focus to the GoodLife Fitness Motivator experience for Members and guests.

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📌 GoodLife Fitness Motivator Representative (Kingston)
🏢 GoodLife Fitness Centres
📍 Kingston