Deliver courteous member service at Planet Fitness through welcoming communication, payment handling, and accurate front desk support. Flexible scheduling is required.

The Front Desk Associate promotes Planet Fitness values while fostering customer satisfaction and loyalty. This customer-facing role requires telephone service, problem-solving, and multitasking. Associates also communicate product benefits and special promotions while maintaining a friendly, energetic presence.

Key Responsibilities:

- Welcome and farewell members professionally and confidently
- Anticipate member needs and respond promptly
- Provide accurate, gracious telephone service
- Resolve customer concerns using communication and problem-solving skills
- Maintain club cleanliness for up to half the shift

Requirements:

- High school diploma or equivalent required
- At least six months retail customer service experience
- Must be eighteen years old or older
- Ability to manage multiple responsibilities independently
- Adaptable rotating schedule availability

Support Planet Fitness members with welcoming service, accurate transactions, problem resolution, and dependable front desk communication.

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📌 Planet Fitness Front Desk Associate (Saskatoon)
🏢 Planet Fitness
📍 Saskatoon