- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
EXPERIENCE
2 years to less than 3 years
ON SITE
Work must be completed at the physical location. There is no option to work remotely.
WORK SETTING
- School or educational institution/establishment
RESPONSIBILITIES
TASKS
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Manage incidents
SUPERVISION
- No supervision responsibility
ADDITIONAL INFORMATION
PERSONAL SUITABILITY
- Accurate
- Client focus
- Efficient interpersonal skills
- Judgement
- Organized
- Team player
- Honesty
BENEFITS
HEALTH BENEFITS
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage