Welcome guests at The Strathcona Hotel in vibrant Victoria, using organized service and reservation skills across part time or full time shifts.

This Front Desk Attendant supports pleasant experiences for guests, patrons, and suppliers. You will complete check ins, checkouts, and reservations through online sources, third party bookings, telephone inquiries, walk ins, and internal bookings. The position also supports hotel revenue procedures, guest information, and front of house operations.

Key Responsibilities:

- Greet guests and complete timely check ins and checkouts
- Create and manage reservations across booking channels
- Explain local attractions, transportation, tours, and hotel amenities
- Resolve guest concerns and support positive experiences




- Answer switchboard calls and dispatch messages appropriately

Requirements:

- Reliable, responsible, and energetic approach to front desk service
- Friendly and dependable manner with guests and patrons
- Organized approach to reservations and guest inquiries
- Ability to operate digital radios throughout the property
- Ability to assist with cash reconciliations and cash drops

Bring organized guest service, reservation management, and communication skills to The Strathcona Hotel front desk in Victoria.

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📌 Hotel Front Desk Attendant Victoria
🏢 Strathcona Hotel
📍 Victoria