PART-TIME COMMUNITY SERVICE WORKER

Regeneration Outreach Community

Reports to: Community Service Manager

About Regeneration Outreach Community

Regeneration Outreach Community exists to serve individuals and families in Brampton who are experiencing homelessness, poverty, food insecurity, and social isolation. We believe every person has inherent worth and deserves to be welcomed, treated with dignity, and given opportunities to experience belonging, stability, and renewed hope.

We base our work on the words of Jesus found in Matthew 25:35–36 (NLT): “For I was hungry, and you fed me. I was thirsty, and you gave me a drink. I was a stranger, and you invited me into your home. I was naked, and you gave me clothing. I was sick, and you cared for me. I was in prison, and you visited me.”

Our Vision

A community where every person is valued, loved, and empowered to thrive with dignity and hope — where hunger, loneliness, and despair are met with compassion, care, and belonging.

Our Mission

Guided by our core values of Love, Integrity, Hope, and Hospitality, Regeneration Outreach Community provides essential care, compassionate support, and pathways toward stability for individuals experiencing homelessness, poverty, and social isolation in Brampton.

Our Values

Love – The Foundation of Everything:

We respond to others with compassion, empathy, mercy, and genuine concern for their well-being.

Integrity – We Do What We Say:

We serve with honesty, accountability, consistency, and a commitment to excellence in all we do.

Hope – Restoration is Possible:

We believe in the dignity, potential, and possibility of a better future for every person.

Hospitality – You Belong Here:

We welcome people with generosity, warmth, and respect, creating meaningful connections where everyone can feel seen, valued, and that they belong.

Position Summary

The Community Service Worker provides compassionate, relationship-based support to individuals accessing Regeneration Outreach Community’s programs and services.



Working directly with guests experiencing homelessness, poverty, food insecurity, addiction, mental illness, and other complex circumstances, the Community Service Worker helps create an environment where people are welcomed, respected, supported, and empowered to work toward their personal goals.

A central part of this role is developing therapeutic relationships with guests while maintaining clear and appropriate professional boundaries. Community Service Workers provide system navigation, referrals, advocacy, crisis support, housing and income-support assistance, and connections to community resources.

The Community Service Worker also plays an important role in maintaining a protected and welcoming environment for guests, volunteers, and staff by communicating expectations, maintaining appropriate boundaries, and consistently applying Regeneration’s policies and procedures.

Guest Relationships & Support

- Build therapeutic relationships with guests that promote dignity, trust, personal agency, and progress toward individual goals.
- Provide a safe, welcoming, respectful, and supportive environment for guests.
- Listen to guests, identify needs and barriers, and work collaboratively with them to identify appropriate supports and next steps.
- Develop strategies with guests and staff that support improved overall well-being.
- Encourage guests to identify and build upon their strengths, abilities, and available supports.
- Maintain appropriate professional boundaries while providing compassionate and consistent support.
- Facilitate essential care programs and services.
- Co-facilitate groups and support social integration programs and activities.

System Navigation, Housing & Advocacy

- Assist guests in navigating social-service and community-support systems.
- Provide appropriate information, referrals, and connections to community resources.
- Support guests with housing placement and housing-loss prevention.
- Assist guests with income-support applications and other appropriate services and perks.
- Liaise with shelters, housing providers, Ontario Works, landlords, and other community agencies on behalf o

📌 Part-Time Community Service Worker (Brampton)
🏢 Regeneration Outreach Community
📍 Brampton