Support Nordik Spa Village reception and guest services through check-ins, payments, facility care, and restocking. Work 50% indoors and 50% outdoors while serving spa visitors.

This Guest Experience Associate contributes to a welcoming wellness environment by greeting guests and addressing questions about services and facilities. You will take reservations, maintain records, explain the thermotherapy cycle, and respond to customer needs. The role also includes keeping reception, lockers, treatment rooms, and other areas clean.

Key Responsibilities:

- Check in guests and provide responsive assistance
- Explain services, facilities, and thermotherapy advantages
- Maintain cleanliness across spa and staff areas
- Restock lockers with towels, robes, and toiletries
- Process payments and maintain guest records

Requirements:

- High school diploma or equivalent
- Full bilingual proficiency in French and English
- Basic knowledge of Windows applications
- Previous customer service experience is an asset
- Regularly lift and carry loads up to 10 kilograms

Support reception operations, cleanliness, and guest requests as a bilingual Guest Experience Associate at Nordik Spa Village.

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📌 Spa Reception and Guest Services Associate (Chelsea)
🏢 Nordik Spa village Chelsea
📍 Chelsea