Deliver exceptional guest service as a Front Desk Agent at Hotel Arts in Calgary, using Opera, reservations, and clear communication.

This Front Desk Agent supports hotel guests through check-ins, check-outs, inquiries, reservations, and destination guidance. The position manages guest concerns, rates, account folios, and special requests while coordinating information with colleagues and departments. Front office experience is preferred.

Key Responsibilities:

- Address guest concerns proactively and professionally
- Review reservations and group resumes for accuracy
- Manage rates, account folios, and special requests
- Complete check-ins, check-outs, inquiries, luggage, and reservations
- Balance cash floats and communicate key information

Requirements:

- Versatile availability for evenings, weekends, holidays, and overnights
- One to two or more years of relevant experience preferred
- Opera or property management systems knowledge is an asset
- Microsoft Office product knowledge required
- Excellent verbal and written communication skills

Bring hospitality passion, professional communication, and front office expertise to guest service at Hotel Arts in Calgary.

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📌 Hotel Arts Front Desk Agent (Calgary)
🏢 Hotel Arts Group
📍 Calgary