Digital Banking Customer Experience Associate (Laval)

Digital Banking Customer Experience Associate (Laval)

11 Nov
|
Scotiabank
|
Laval

11 Nov

Scotiabank

Laval

Digital banking expertise and customer relationships anchor this Customer Experience Associate position with Scotiabank in Laval, Quebec. The schedule is 11.25 hours weekly.

At Laval Main Branch, you will help customers manage banking needs through relatable service and clear explanations. The position involves processing transactions, promoting mobile applications, identifying simple sales opportunities, and contributing to branch targets. Scotiabank seeks people eager to learn and determined to succeed.

Key Responsibilities:

- Build robust customer relationships
- Deliver excellent service throughout customer journeys
- Uncover and solve customer needs
- Explain complicated concepts simply
- Promote digital and self-service banking options

Requirements:

- Customer service experience through work or community involvement
- Strong technical skills
- Ability to assist customers professionally and efficiently
- Availability for a flexible schedule
- Ability to contribute in target-based environments

Use technical confidence, clear communication, and customer-focused service to support Scotiabank clients at Laval Main Branch.

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📌 Digital Banking Customer Experience Associate (Laval)
🏢 Scotiabank
📍 Laval

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