Visitor Services - Cinemas Permanent Part-Time Toronto, ON, CA 1 Attachments

Concessions Stand Lead - Varda

Permanent

Part-time

Visitor Experience

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

We are currently hiring for the position of:

Concessions Stand Lead - Varda

Reporting to the Senior Manager, Visitor Experience Operations, the part-time position of Concessions Stand Lead – Varda will maintain a high standard of customer service for the patrons of TIFF Lightbox. The Concessions Stand Lead – Varda maintains a high standard of food service including coffee, cocktails, and other menu items. They execute on established protocol of the Visitor Experience department and ensure proper opening, closing, and cash handling procedures are followed.

RESPONSIBILITIES

- Provide excellent customer service to the visitors at TIFF Lightbox
- Sell food and beverage in Varda
- Sell alcoholic beverages while maintaining established TIFF alcohol sales protocol
- Ensures established opening, closing, food handling, merchandising, and cleaning protocols are being followed.
- Responsible for the shift’s cash handling procedures. This includes preparation of tills, cash outs and deposits,



and accurate safe management
- Maintenance of inventory and reporting when inventory levels are low
- Liaising with internal teams to prepare special event orders
- Operation of point-of-sale system to reconcile transactions and maintain an accurate cash till
- Ensure cleanliness of food service and storage areas with adherence to food sanitation standards
- Maintain knowledge of TIFF Lightbox, its programming, events, and facilities.
- Arrive on-time for scheduled shifts, wearing approved uniform or dress code and prepared for shift
- Other duties as assigned

RATE OF PAY

$18.20/hr

November 30, 2026

WORK LOCATION

In-Person: 350 King Street West, Toronto, ON M5V 3X5

MINIMUM REQUIREMENTS

- Must be able to provide availability for at least three shifts per week (1 weekday, 1 weekend, 1 additional) for each week outside of the Festival
- Must be available to work each day of the Toronto International Film Festival in September as well as each training day
- Must be available to work shifts as assigned from December 21, 2026 – January 4, 2027
- Must be adaptable to a flexible work schedule that includes evenings, weekends, and holidays
- Previous barista experience and ability to prepare exceptional coffee is an asset
- Previous experience preparing and serving cocktails is an asset
- Previous experience with food preparation is an asset
- Previous experience with a point-of-sale system and cash handling is an asset
- Must hold a valid Ontario Smart Serve certificate
- Proven ability to work effectively with minimal supervision
- Able to communicate fluently in English; knowledge of a second language is an asset.
- CPR and First Aid training are an asset
- May be required to lift and carry items up to 35lbs
- Position requires standing for long periods and climbing stairs. Accommodations may be provided if necessary
- Able to communicate fluently in English; knowledge of a second language is an asset.
- Excellent communicator with an ability to deliver information in a explicit and concise manner
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📌 Concessions Stand Lead- Varda (Toronto)
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