Lead Farm Boy’s checkout experience through confident supervision, hands-on coaching, and exceptional customer service in a welcoming store workplace.

As Service Supervisor I, you will support front-end operations and guide team members toward service excellence. You will supervise daily readiness, coordinate breaks, and coach floor operations. The role also supports accurate transactions, cash handling, returns, refunds, and closing responsibilities.

Key Responsibilities:

- Deliver warm, engaging service reflecting Farm Boy standards
- Greet, process, and bag customer purchases accurately
- Delegate tasks and coordinate front-end meal breaks
- Provide hands-on training and coaching
- Support balancing, overrides, returns, and closing procedures

Requirements:

- Passion for exceptional customer service
- One year of progressively responsible similar experience
- Strong mathematics and accurate cash-handling skills
- Clear communication and organizational abilities
- Flexible availability for evenings, weekends, and holidays

Bring customer service leadership, operational readiness, and accurate transaction skills to Farm Boy’s front-end team.

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📌 Farm Boy Front End Supervisor (Cambridge)
🏢 Farm Boy
📍 Cambridge