Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.
Robertson is seeking a skilled ILS Support /Tech Writer to join our client in support of an existing vacancy.

Contract Period: 18 months
Pay Rate: Starting from $38 per hour
Location: Ottawa, ON
Location Type: Hybrid
Business Hours: Monday-Friday, 9:00 AM to 5:00 PM

Job Responsibilities

- Collect, organize, and analyze technical data to support Logistic Support Analysis (LSA) activities, including Reliability, Maintainability, Failure Analysis, Life Cycle Costing, Sparing Analysis, and Maintenance Task Analysis (MTA)
- Review vendor documentation and OEM manuals to identify maintenance and support requirements
- Conduct / review existing Reliability, Availability, and Maintainability (RAM) studies, including Reliability Block Diagrams, FMECA, and Level of Repair Analysis (LORA)
- Support the management and organization of data within LSAR tools and the Maximo maintenance management system
- Collaborate with engineering, procurement, service delivery, Technical Authorities, and ship staff to validate updates and resolve maintenance/documentation queries
- Develop Maintenance Plans, Preventive or Corrective Maintenance Schedules, Instructions, Performance Tests, and Spare Parts Lists with Provisioning Technical Data for new or modified ship systems
- Support the development of Equipment Family Trees, User Manuals, and Training Material




- Maintain and revise existing CFTOs, incorporating updates from OEM manuals, specifications, and preventive maintenance routines
- Create, review, and process Document Change Requests; assist in preparing Change Packages to ensure technical data reflects the latest system/equipment configuration
- Assist in the preparation of technical proposals and project plans
- Provide technically accurate reports and deliverables on time and in accordance with contract requirements
- Attend meetings and respond promptly to requests
- Communicate and collaborate effectively with customers and internal teams on in-service support matters
- Maintain awareness of project contract terms, conditions, and applicable product lines

Experience & Qualification Requirements

- Engineering degree required
- 5+ years of military logistics experience required
- Above average Proficiency with Microsoft Office applications
- Solid organizational skills, attention to detail, and ability to meet deadlines
- Effective communication and interpersonal skills, with the ability to collaborate across engineering, procurement, service delivery, and ship staff
- Language: English (essential), French (an asset)
- Experience with maintenance management systems
- Familiarity with logistics and reliability software
- Background in naval systems, equipment, or operational military asset support
- Knowledge of Canadian Forces Technical Orders (CFTOs), government technical publications, and S1000D/IETM specifications
- Understanding of configuration management processes and technical documentation standards

#J-18808-Ljbffr

📌 ILS Support (Ottawa)
🏢 RobertsonLtd.
📍 Ottawa