CMHA Kelowna & District is hiring a full time MarketHousing Property Manager. This position is 37.5 hours a week with a typicalwork week of Monday - Friday 8:00am – 4:00pm.

WHO IS A MARKET HOUSING PROPERTY MANAGER?

The Market Housing Property Manager isresponsible for oversight of the Preventionand Diversion Program and Scattered-Sites Housing Program including procuringrental units in the private rental market, coordinating the maintenance andmanagement of rental units, and acting as the key point of contact/liaisonbetween CMHA Kelowna & District and landlords, and coordinating andresponding to Residential Tenancy Act disputes. TheMarket Housing Property Manager will ensure the Prevention and Diversion staffare trained, supported, and guided to achieve the highest standards ofpractice, while maintaining alignment with the organization's strategic visionand values

WHAT DOES A MARKETHOUSING PROPERTY MANAGER DO?

- Works alongside the Manger of Community Roots tooversee the day-to-day operations of the Scattered-Sites Program, and supervisesthe Prevention and Diversion Program
- Proactively seeks out new housing opportunitiesby recruiting landlords and community partners
- Serves as the primary point of contact forlandlords participating in the Scattered-Sites Program
- Negotiates leases with landlords, signs programagreements with occupants, works with the Ministry of Social Development andPoverty Reduction to set up direct rent
- Coordinates with internal and externalmaintenance teams,



ensures that units are ready for new occupants and thatongoing maintenance is completed
- Oversees unit inspections, provides support to resolve any serious occupancy issues, and deliversbreach and eviction notices
- Maintains documentation of lease agreements,unit inspection reports, budgets, expenditures, maintenance schedules and otherpertinent information in accordance with agency and best practice standards
- Act as a resource to Case Managers as clientsidentify and choose units
- Supports the CMHA Kelowna & District Supportiveand Affordable Housing Programs as needed with Residential Tenancy Act disputes
- Prep units prior to walk throughs as needed
- Builds comprehensive relationships with adiverse range of community partners including housing providers in both theprivate and non-profit sector, and other community organizations that areinstrumental/necessary to ensure the ongoing development and operation of theprogram
- Educates landlords about CMHA Kelowna &District; programs, including rental subsidy programs, rent direct payments, andsupports available to occupants as required
- Participate in case conferences for occupants atrisk of losing their housing to assist in creative problem solving to ensurehousing stability




- Provides an ethical, efficient and therapeuticapproach to dealing with crisis intervention in a timely manner, includingproviding harm reduction kits
- Collaborates with emergency response teams, lawenforcement, and medical personnel when necessary
- Support administrative tasks for Rent and CrisisSupplements of the Prevention and Diversion Program and supporting the CMHAKelowna & District Supportive and Affordable Housing Programs
- Ensure accuracy of financial reporting forprevention and diversion services
- Supervise and support staff by assigning work,providing feedback, determining training requirements, orienting new staff, andmaintaining timekeeping and attendance records
- Participate in the recruitment and selection ofstaff, including screening applicants, participating in interview panels, andmaking hiring recommendations
- Performs other related duties as assigned

YOUR STRENGTHS &EXPERIENCE;:

- Degree in Social Services or related field
- Minimum 1 year of experience in propertymanagement, housing management, or related field
- Minimum 1 year of experience building andfostering relationships with housing providers is considered an asset
- Valid Class 5 BC driver's license
- Ability to provide a Driver's Abstract & ICBCClaims & Insurance History Record
- Ability to obtain Rate Class 007 Business Insurance
- Criminal Record Check clearance in theVulnerable Sector
- Certificates in First Aid, ASIST, CPR andNaloxone considered an asset

📌 Market Housing Property Manager (Kelowna)
🏢 Canadian Mental Health Association
📍 Kelowna