Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith
- and values-based organization, we hire and serve people of all backgrounds and walks of life
- there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary: Community Engagement within the Denominational Services job family group is focused on building and cultivating relationships and increasing the engagement of residents, community partners, and stakeholders whose work aligns with The Salvation Army's strategic goals. Community Engagement Specialist responsibilities are related to community engagement program development through identifying and utilizing various tools designed to build or improve the relationship between The Salvation Army and audience, program evaluation, and on maintaining relationships with organizations, government agencies, and the community by executing effective communications strategies. The role seeks to connect The Salvation Army and community at large through impactful programming and intentional local support. The role oversees special community engagement and fundraising activities as well as the annual Christmas kettle campaign. The incumbent recruits,



orientates, and trains support workers and volunteers associated that work. This role assists in the development and coordination of activities associated outreach programs for children, youth, and young adults and families at the divisional level and with camping programs, where applicable. Engages with key individuals, businesses, and agencies in the community, in order to communicate and share about the valuable work TSA units are doing for the purpose of making supportive connections that will lead to funding.

Accountabilities

The incumbent may perform all, some, or similar range of duties. Ensures that all community engagement incorporates the values, standards, and philosophy of The Salvation Army and unit’s mission statement(s). Develops a strategic plan for Community Engagement for the Ministry Unit(s). Responsible for overseeing a range of community and donor relations, marketing, communications, & fundraising activities. Overseas the annual Christmas kettle campaign period including preparing the kettle campaign plan, timeline, budget, worker schedule, and final report including future recommendations Recruits, orientates, and supervises all kettle campaign employees and volunteers. Uses social media, print and other mediums to feature ministry unit programs and to promote volunteer opportunities.



Works with DHQ’s Public Relations and Donor Development team to ensure everything Community Engagement does is in line with their protocols, procedures, and The Salvation Army brand. Develops, implements, and evaluates department goals that support the annual strategic & operational goals. Initiates, maintains, and promotes positive working relationships/partnerships and communications with community stakeholders and funders. Maintains regular contact with Ministry Unit Leader to stay apprised of community issues and awareness. Develops & maintains effective relationships with faith-based organizations, community agencies and community members. Works with the Integrated Mission Manager to engage volunteers ensuring policies and protocols are followed. Promotes programs, community events, special events, and fundraisers. Assurs that all Community Engagement services are aligned and comply with TSA Accreditation Standards. Prepares and submits documentation, reports and statistics as required, to Ministry Unit Leader, Integrated Mission Manager, and donors. Establishes and maintains Community Engagement procedures and protocols ensuring compliance with Territorial standards, policies, best practices, and legal requirements; review policies, procedures and management files annually and as needed. Reports significant risk management occurrences to the Ministry Unit Leader. Attends required meetings, present community engagement issues, answers to questions and prepare reports as required. Attends and participates in meetings/events/committees (internal and external) as required. Takes the lead and is the main contact on marketing, communications, and fundraising for Gift In Kind (GIK) drives, such as coat drives, backpack and school supply drives and toy drives for the Christ

📌 Community Engagement Coordinator (Canada)
🏢 TSA The Salvation Army TSA
📍 Canada