Job Ad: Housing Support Worker

At Shelter Nova Scotia we provide places to stay and services to promote stability for marginalized individuals. You will contribute to a community without judgement with spaces and places for people to belong.

About the Facility

The Hub supports people who are experiencing homelessness through a connection to Coordinated Access System (CAS), support with housing applications, and provides food, clothing, shower, and laundry access (laundry and shower are intended for those who sleep outside). It also serves as a space to build connection and belonging among those who are housed but experiencing isolation and loneliness. The Hub also administers a fund to disperse to people in need of non-recurring prevention and diversion funds.

Requirements

- Successful candidate must have post-secondary experience.
- Favourable Criminal Record Check and Child Abuse Registry Check will be required.
- Must have Standard First Aid/CPR Level “C” or be willing to acquire within the first 6 months of employment.
- A valid driver’s license, own vehicle and insurance and a current driver’s abstract that is satisfactory.

Hours of Work

40 hours per week, Monday to Friday, occasional evening and weekend work may be necessary.This is an awake position, staff are required to stay awake, alert, and vigilant at all times while on duty.

Salary

$30.87 per hour

Application Deadline

Monday November 16th, at 8:00am

Benefits

- 3 weeks’ vacation
- 12 paid personal days (96 hours)
- Employee Assistance Program (EAP)

Upon completion of probation

- 2% RRSP Match
- Health & Dental

Shelter Nova Scotia is committed to building a diverse and inclusive community without judgement.



We value people for who they are, the uniqueness they bring and the opportunities to learn from our differences. We welcome applications from members of diverse communities.

Job Description: Housing Support Worker

Shelter Nova Scotia, located in Halifax, is a not-for-profit charitable organization governed by a volunteer board of professionals and operated by skilled employees. We believe in a community where everyone has a safe and affordable home.

Summary:

Reporting to the Hub Coordinator and Director of Practice and Development of Shelter Nova Scotia, the Housing Support Worker is responsible for supporting individuals from the By-Name Data who are experiencing homelessness.

Responsibilities

Client Service Delivery

- Ability to become proficient in and adhere to a strict policy of confidentiality, code of conduct, policies and procedures, mission, and mandate of Shelter Nova Scotia.
- Must possess a mature, professional outlook with an ability to experience sound judgement while treating clients with dignity and respect.
- Proven attention to details and organizational skills.
- Ability to remain awake, alert, and vigilant while on duty.
- Ensure clients receive specialized, client-centred engagement, and case management while serving as the liaison between community organizations.




- Engage regularly and respectfully with clients and respond to queries and requests in a timely manner.
- Connect with clients in their respective environment; this will include onsite and offsite visits, such as shelters, libraries, etc.
- Engage with clients in a manner that is client-directed, strengths-based, and culturally aware to identify goals.
- Assist and accompany clients by supporting them with eviction prevention, housing searches, and referrals to housing.
- Be knowledgeable about the impact of poverty and homelessness and affordable housing.
- Maintain client confidentiality while accurately and professionally documenting and storing sensitive information.
- Perform First Aid and/or CPR when required.

Facility Operation

- Assist direct service employees maintaining the daily operations of the facility including drop in, building security, proper storage of deliveries and donations, and daily cleaning, etc. as required.

Action Planning

- Complete referrals to the By-Name Data and participate in Coordinated Access meetings.
- Promote life skills among chronic and episodic homeless clients that have moved from shelter to more permanent and reliable housing.
- Conduct assessments and interviews with potential and participating clients of the program, as required.
- Develop and implement housing plans/case plans to assist clients in establishing goals.
- Monitor progress and evaluate program results for each client.
- Perform duties that relate to preparation for moving or assisting clients moving out.
- Provide ongoing support, in-reach/outreach and referrals while building

📌 Housing Support Worker (Canada)
🏢 Shelter Nova Scotia
📍 Canada