Turn complex software into practical guides and FAQs at BIS Safety Software, working in person from Sherwood Park, Alberta.
As a full-time Technical Writer, you will make software easier to understand and use through structured documentation. Your work includes instructional content, knowledge-base updates, email notifications, and presentations. Collaboration with clients, end users, developers, designers, and team members supports intuitive product design and documentation.
Key Responsibilities:
- Produce user guides, FAQs, and instructional documents
- Update software-generated email notifications for brand consistency
- Maintain and update the software documentation knowledge base
- Present software modules and features to clients and teams
- Collaborate with developers, designers, and users on documentation
Requirements:
- Strong attention to detail
- Ability to explain complex concepts clearly and concisely
- Openness, honesty, and transparency in communications
- Ability to work independently and collaboratively
- Bachelor’s degree in Qualified Communications or English
Use documentation, editing, presentation, and collaboration skills to clarify BIS Safety Software for its users.