Customer service and rental support define this full time Senior Customer Assistance Representative position with Enterprise Mobility in Guelph, Ontario.

The Enterprise brand serves internal and external customers primarily face-to-face while supporting branch and rental needs. Local training and hands-on experience build administrative support, customer service, and rental backup capabilities. The position is based at 56 Gordon Street Guelph.

Key Responsibilities:

- Answer reservations, rate quotes, questions, and customer service calls
- Assess rental needs and explain terms, features, and services
- Process returns, check-ins, and exit kiosk transactions
- Assist customers with directions, pickups, drop-offs, and general needs
- Complete billing,



accounts receivable, reports, and administrative functions

Requirements:

- High school diploma or above; some college preferred
- At least one year customer service, sales, or administrative experience
- Valid Ontario G or G2 licence with acceptable driving record
- Authorization to work in Canada without sponsorship
- At least 18 years old and available for stated schedule

Use customer service, rental support, administrative, and communication skills at Enterprise Mobility’s Guelph branch.

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📌 Senior Customer Assistance Representative (Guelph)
🏢 Enterprise
📍 Guelph