Lead Bridgehead Coffee’s Wellington Street team in Ottawa with hospitality and coffee expertise while guiding smooth daily coffeehouse operations.
This Shift Supervisor position supports Bridgehead’s coffeehouse team at 1277 Wellington St. You will lead team members, maintain quality and cleanliness standards, and help deliver warm guest experiences. The role also develops barista skills through training, coaching, and mentoring while supporting cash handling, safety, and procedures.
Key Responsibilities:
- Provide daily leadership during the manager’s absence
- Guide teams toward warm hospitality and outstanding coffee
- Train, coach, and mentor baristas consistently
- Maintain cleanliness, quality, efficiency, and safety standards
- Support records, cash handling, and operational procedures
Requirements:
- At least one year of shift supervision experience
- Customer-focused hospitality mindset and solid communication
- Ability to lead, motivate, and support team members
- Food Handler Certificate required before contract signing
- Ability to lift up to 40 kilograms during shifts
Bring leadership, coffee knowledge, and attentive hospitality to Bridgehead Coffee’s Ottawa coffeehouse team on Wellington Street.