Support GoodLife Fitness members at the front desk through approachable service, effective communication, and knowledge of Club amenities. This posting describes the Motivator function within Customer Service Representative duties.

As a Customer Service Representative (Motivator), you are often the first Associate Members and Potential Members encounter. You will maintain positive interactions, manage front desk systems, handle incoming calls, update information, sell memberships and services, and address questions or concerns. You will also provide Fit-Fix Starter sessions and attend monthly meetings.

Key Responsibilities:

- Remain pleasant and present during every interaction
- Handle incoming calls within three rings
- Update Member information using Club systems
- Sell memberships,



services, products, and amenities
- Provide Fit-Fix Starter sessions for Members

Requirements:

- Strong interpersonal savvy and approachability
- Customer-focused approach with effective relationship building
- Ability to diffuse high-tension situations diplomatically
- Previous customer service and sales experience is an asset
- Ability to complete required learning and meetings

Bring approachable communication and customer focus to GoodLife Fitness front desk service, Member support, and sales activities.

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📌 Fitness Club Front Desk Representative (Dunmore)
🏢 GoodLife Fitness
📍 Dunmore