Make every visit welcoming at Planet Fitness in Barrie through front desk service, membership support, and a positive fitness-focused attitude.

The Member Services Representative supports Planet Fitness members, prospective members, and guests at the South Barrie club. This position combines front desk activities with account maintenance, membership tours, payment calculations, and qualified issue resolution. You will also help maintain club neatness, complete assigned cleaning tasks, and perform periodic walk-around and bathroom checks during shifts.

Key Responsibilities:

- Provide exceptional service to members and guests
- Calculate rates and monthly payment amounts
- Facilitate needed member account updates




- Respond professionally and escalate concerns when needed
- Complete cleaning lists and club checks

Requirements:

- Exceptional customer service and communication skills
- Strong listening and empathy for problem solving
- Ability to work independently and with a team
- Positive attitude and passion for fitness and health
- Continual standing, walking, and talking during shifts

Use your front desk, membership, and customer service abilities to support a welcoming Planet Fitness club experience.

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📌 Fitness Club Front Desk Representative (Barrie)
🏢 South Barrie Fitness
📍 Barrie