Support AltaCom clients part-time through Microsoft 365 troubleshooting and hands-on technology service across Abbotsford, Surrey, and Vancouver. On-site client support is included.

This entry-level IT Support Technician role suits IT students and semi-retired professionals seeking flexible work. You will resolve everyday business technology issues alongside experienced technicians. The work covers Windows devices, Microsoft 365, basic networking, user accounts, and ticket documentation.

Key Responsibilities:

- Respond to client requests by phone, email, and remote session
- Troubleshoot Windows PCs, laptops, printers, and peripherals
- Support Outlook, Teams, OneDrive, SharePoint, passwords, and MFA
- Set up computers and accounts for current hires




- Document work clearly in the ticketing system

Requirements:

- Working knowledge of Microsoft 365 from user or admin perspectives
- Comfort troubleshooting PC hardware and software issues
- Basic knowledge of IP addressing, DNS, DHCP, and Wi-Fi
- Clear, patient communication with non-technical people
- Reliability and good judgment handling client systems

Build practical IT support experience with AltaCom while developing Microsoft 365, troubleshooting, networking, and client communication skills.

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📌 Part-Time IT Support Technician (Lethbridge)
🏢 AltaCom
📍 Lethbridge