Support Health Sciences North systems in Sudbury with desktop troubleshooting, Microsoft 365 administration, and service desk expertise. Work at the Sudbury Outpatient Centre supporting healthcare technology.

Reporting to the Manager, IT Customer Services, the Information Technologist oversees daily support for applications, computers, printers, and devices. The position provides technical assistance, resolves forwarded issues, and communicates user needs to teams and vendors. It also supports hardware, software, licensing, documentation, and improvement projects.

Key Responsibilities:

- Provide technical support through tickets, email, phone, and in person
- Triage and resolve systems and application support queries
- Repair, install, and image hardware and software




- Track issues in Service Desk Plus and reassign unresolved tickets
- Produce documentation supporting team and end-user training

Requirements:

- Three-year diploma in Computer Science, IT, or related field
- At least one year working in an IT department
- Service Desk experience and end-user hardware support
- Experience with Microsoft 365, Azure AD, MFA, and Intune
- Successful Criminal Record Judicial Matters Check required

Apply your service desk, Microsoft 365, and healthcare technology experience supporting Health Sciences North systems in Sudbury.

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📌 IT Support Technologist Health Systems (Greater Sudbury)
🏢 Health Sciences North.
📍 Greater Sudbury