Support banking customers by phone with AllianceOne in Toronto, using clear communication, problem solving, and account issue resolution skills.

AllianceOne is hiring inbound call centre customer care representatives for its Toronto operation. You will interact with people, provide support, resolve account issues, and deliver customer experiences serving consumers and organizations. The position requires navigating multiple systems while speaking with customers.

Key Responsibilities:

- Handle inbound calls from banking and financial services customers
- Provide support and resolve customer account issues
- Deliver solutions serving consumers and the organization
- Navigate multiple systems during customer conversations




- Provide an above average customer experience

Requirements:

- Minimum one year of call centre or equivalent experience
- Excellent written and verbal English communication skills
- Computer savvy with strong typing and keyboarding skills
- Ability to type at least 25 words per minute
- Transparent criminal background check before starting employment

Bring customer care, analytical problem solving, and account resolution skills to AllianceOne’s inbound Toronto banking support team.

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📌 Banking Customer Care Representative (Toronto)
🏢 AllianceOne
📍 Toronto