Combine customer assistance with Canadian customs knowledge as a FedEx Import Representative handling international shipment information. The schedule is part time, Tuesday through Saturday.
FedEx seeks an Import Representative for an interview position involving import verification, clearance instructions, and broker designation. You will maintain shipment status records, address problem shipments, and provide accurate information to customers. Knowledge of FedEx Operations and Canadian Customs Import and Export regulations is preferred. Quebec incumbents must be bilingual in French and English. Certain ports may require lifting, driving, and a valid licence.
Key Responsibilities:
- Provide customers accurate international shipment information
- Verify import details and request clearance instructions
- Designate brokers for import processing
- Track shipment issues and update records
- Resolve problems affecting shipment status
Requirements:
- Canadian high school or GED equivalent
- Six months of FedEx experience preferred
- Knowledge of FedEx Operations preferred
- Windows proficiency and required testing thresholds
- French and English bilingual ability in Quebec
Bring customs awareness, customer communication, and shipment resolution skills to FedEx international import service and documentation.