Combine welcoming hotel guests with conference and banqueting room preparation in a General Support Agent position. Apply service skills, room setup knowledge, and practical readiness.

Reporting to the Guest Services Manager, you will support the hotel lobby, entrance, valet parking, baggage handling, and event spaces. The work includes translating function sheets, preparing room setups, supporting conference and banqueting service, and meeting hotel standards. Customer service experience, driving ability, and a qualified, energetic manner are required.

Key Responsibilities:

- Prepare conference and banqueting rooms according to business levels
- Become conversant with conference standards and function sheet translation
- Complete room setups and conference preparation as requested




- Ensure equipment and rooms meet hotel standards
- Assist guests with baggage, requests, and room features

Requirements:

- Previous customer service experience and excellent customer service
- Current driver’s licence for automatic and standard transmissions
- Ability to lift up to 50 pounds
- Ability to remain standing for up to five hours
- Second language considered an asset

Use guest care, conference preparation, valet capability, and physical readiness to support consistent hotel service standards.

#J-18808-Ljbffr

📌 Hotel Lobby Conference Services Agent (Montreal)
🏢 Germain Hôtels
📍 Montreal