Customer-focused Flooring Sales Associates at The Home Depot guide shoppers toward project solutions through product knowledge and attentive service.

Sales Associates actively assess customer needs, explain product features, and recommend related items for complete projects. The role emphasizes department knowledge, interpersonal skills, and effective communication. Associates also provide basic service in adjacent departments while helping solve customer needs.

Key Responsibilities:

- Greet, engage, and thank customers using the GET Model
- Ask open-ended questions about projects and expertise
- Recommend products, services, and related project items
- Educate customers about complete project solutions
- Maintain signed, displayed, and clean department products

Requirements:

- High School Diploma or equivalent
- One to two years retail or trade experience an asset
- Effective communication and customer focus
- Interpersonal skills for customer interactions
- Ability to bend, lift, push, pull, and move items

Use customer service, product knowledge, and project guidance skills as a Flooring Sales Associate at The Home Depot.

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📌 Flooring Sales Associate Customer Service (Toronto)
🏢 The Home Depot Canada
📍 Toronto