Deliver customer-focused banking service with Scotiabank in University Heights, Victoria, using relationship-building and digital banking expertise. This role offers 15 hours weekly.
As a Customer Experience Associate, you represent Scotiabank branches and help customers pursue their financial goals. You will process daily transactions, uncover needs, explain concepts clearly, and identify easy sales opportunities. The role also includes introducing mobile banking applications and supporting digital self-service.
Key Responsibilities:
- Discover customer needs through proactive listening and conversations
- Process day-to-day banking transactions accurately
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications to clients
- Assist customers with managing their banking needs
Requirements:
- Proven customer service skills through work or community involvement
- Professional, friendly, and efficient customer assistance
- Flexible schedule availability
- Comfort with simple sales situations
- Strong technical skills promoting digital banking options
Bring customer service, technical confidence, and relationship-building skills to Scotiabank’s University Heights branch in Victoria.
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📌 Scotiabank Customer Experience Associate (Victoria)
🏢 Scotiabank
📍 Victoria
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