Welcome residents and guests as a Concierge at The Dunfield Retirement Residence in Toronto. Use customer service and organization to manage reception requests professionally.

This Concierge role makes you the first contact for residents, families, and guests. You will staff reception, direct calls, monitor entrances, and provide administrative support. The work supports resident care, happiness, and well-being within The Dunfield community.

Key Responsibilities:

- Welcome residents, families, and guests with qualified service
- Answer calls, direct inquiries, and monitor entrances
- Track maintenance orders and update residents
- Provide clerical support and prepare management reports
- Follow up on resident requests, concerns, and feedback

Requirements:

- Strong customer service and interpersonal skills
- Clear written and verbal communication
- Strong organization while managing competing priorities calmly
- Sound judgment, initiative, and independent working ability
- Microsoft Office familiarity; Yardi POS experience is an asset

Bring calm organization, clear communication, and resident-focused service to The Dunfield's reception team in Toronto.

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📌 Retirement Residence Concierge Toronto
🏢 Shiplake Properties
📍 Toronto