11 Nov
|
Reimagined Parking
|
Toronto
11 Nov
Reimagined Parking
Toronto
Deliver accurate customer service for Reimagined Parking at Davisville Centre, handling high-volume phone, email, and transaction requests onsite. This seasonal full-time assignment runs Monday through Friday afternoons.
As a Temporary Customer Service Representative, you will support monthly parking customers, transient guests, and internal stakeholders. The work combines account maintenance, CRM documentation, web-platform navigation, and payment-data entry. You will resolve inquiries professionally while meeting service levels, quality standards, and operational deadlines.
Key Responsibilities:
- Handle inbound calls, emails, and written customer correspondence
- Resolve inquiries, requests, complaints, and account issues accurately
- Process sign-ups, account updates, cancellations, and payment details
- Document interactions and transactions in CRM systems
- Coordinate work orders, outage reports, uploads, and supply orders
Requirements:
- High School Diploma or GED equivalent
- At least one year of high-volume customer service experience preferred
- Robust verbal, written, and telephone communication skills
- Microsoft Office and customer-system proficiency
- Authorization to work in Canada and successful background check
Apply customer service, accurate data entry, and problem-solving skills while supporting parking customers at Davisville Centre.
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📌 Temporary Parking Customer Service Representative (Toronto)
🏢 Reimagined Parking
📍 Toronto