Keep Basecamp Resorts rooms guest ready through detailed cleaning and attentive guest service across Alberta or British Columbia locations.

This Housekeeper and Guest Service Agent position supports daily room care and case-by-case guest needs. You will clean, inspect, and replenish rooms while greeting guests, answering requests, and providing accurate local information. The work also includes registration, payment processing, reservations software, and telephone service in English.

Key Responsibilities:

- Sweep, mop, dust, polish, and complete room cleaning activities
- Inspect rooms and maintain guest ready standards
- Greet guests and respond professionally to requests
- Complete registration, check-in, and check-out procedures




- Process payments and use reservation software accurately

Requirements:

- Professional, patient handling of reasonable complaints and requests
- Fluent English for skilled telephone communication
- Ability to follow health and safety rules
- Ability to remain calm during emergencies or heavy activity
- Willingness to assist housekeeping and fulfill guest requests

Bring room cleaning, guest communication, payment processing, and reservation software skills to Basecamp Resorts’ hotel operations.

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📌 Hotel Housekeeper Guest Service Agent (Banff)
🏢 Basecamp Resorts
📍 Banff