Help Aaron’s customers move toward merchandise ownership by explaining lease benefits and supporting renewals through attentive conversations.

As an Aaron’s Customer Accounts Advisor, you serve as a customer coach across phone and face-to-face interactions. You will counsel customers, handle difficult conversations, and encourage payment collections and lease agreement renewals. The work also includes account documentation, delivery assistance, merchandise returns, and daily route records.

Key Responsibilities:

- Explain lease agreement benefits clearly to customers
- Counsel customers regarding collections and renewals
- Record payment appointments and account history accurately
- Maintain daily route and weekly maintenance sheets
- Clean and certify returned merchandise

Requirements:

- Strong multitasking and organizational skills
- Negotiation and persuasion abilities
- Proper telephone etiquette and professional appearance
- Retail or customer service experience preferred
- High School diploma, GED, or equivalent preferred

Bring empathy, attentive listening, and transparent explanations to Aaron’s lease renewals, collections, and customer account support.

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📌 Aaron’s Lease Renewal Advisor (Red Deer)
🏢 Talent Acquisition/Human Resources, The Aaron's Family of Companies
📍 Red Deer