Returns processing and quality control define this in office Returns Clerk position with NRI, scheduled Monday through Friday from 7:00AM to 3:30PM. Attention to detail and adaptable priorities are essential.
As a Returns Clerk, you will support NRI’s Returns team with warranty, repair, quality control, and return duties. The full-time position involves client communication, reporting, Microsoft Office, and warehouse management scanning systems. You will help identify roadblocks while partnering with the supervisor and team.
Key Responsibilities:
- Process returns promptly according to client requirements
- Enter return information into the system
- Communicate with clients by email and reporting
- Perform quality control on returns and warranty claims
- Troubleshoot discrepancies, anomalies, and transit-related issues
Requirements:
- At least three months of Returns department experience
- Proficiency with Microsoft Office, Outlook, and Excel
- Ability to learn basic warehouse management scanning systems
- Strong attention to detail and time management
- Ability to lift and carry up to 50 pounds
Apply returns processing, warranty review, client communication, and detailed documentation skills within NRI’s on-site operations team.